Robots get an empathy upgrade

Robots get an empathy upgrade

The single most frustrating thing we do on a regular basis is call customer service. But what if these automated phone systems were built to detect the tone of the caller, sense their frustration or even get the gist of the color of their language (ie. if they’re...
Designing loveable robots

Designing loveable robots

On March 2, a tech journalist posted a video he pulled from a Jibo Owners Facebook Group. It was heartbreaking to watch the little “social robot” announce that his servers were about to be shut down and he would not function any longer. He even thanked his human...