Robots get an empathy upgrade

Robots get an empathy upgrade

The single most frustrating thing we do on a regular basis is call customer service. But what if these automated phone systems were built to detect the tone of the caller, sense their frustration or even get the gist of the color of their language (ie. if they’re...
From pickaxes to predictive AI

From pickaxes to predictive AI

The global mining industry, which generated $600 billion in revenue last year, long ago left pickaxes and panning behind. Now, the business of extracting value from far below the earth has gone high-tech. Global consulting firm BDO predicts that by 2020: Autonomous...
Three ways to save costs with 5G rollouts

Three ways to save costs with 5G rollouts

Within the next decade, operators around the world will embark on a massive infrastructure project – moving from fourth to fifth generation mobile networks. To achieve lightning-fast speeds, low latency data transmission and the capacity to simultaneously support a...