Robots get an empathy upgrade

Robots get an empathy upgrade

The single most frustrating thing we do on a regular basis is call customer service. But what if these automated phone systems were built to detect the tone of the caller, sense their frustration or even get the gist of the color of their language (ie. if they’re...
Strategic planning for smart cities

Strategic planning for smart cities

By 2050, 66 percent of the world population will live in cities. These cities must be managed in a way that helps them drive competitiveness, sustainability, and livability.   All over the world cities are embracing IoT technologies to enable them to become more...
Three ways to save costs with 5G rollouts

Three ways to save costs with 5G rollouts

Within the next decade, operators around the world will embark on a massive infrastructure project – moving from fourth to fifth generation mobile networks. To achieve lightning-fast speeds, low latency data transmission and the capacity to simultaneously support a...