Robots get an empathy upgrade

Robots get an empathy upgrade

The single most frustrating thing we do on a regular basis is call customer service. But what if these automated phone systems were built to detect the tone of the caller, sense their frustration or even get the gist of the color of their language (ie. if they’re...
Strategic planning for smart cities

Strategic planning for smart cities

By 2050, 66 percent of the world population will live in cities. These cities must be managed in a way that helps them drive competitiveness, sustainability, and livability.   All over the world cities are embracing IoT technologies to enable them to become more...
From pickaxes to predictive AI

From pickaxes to predictive AI

The global mining industry, which generated $600 billion in revenue last year, long ago left pickaxes and panning behind. Now, the business of extracting value from far below the earth has gone high-tech. Global consulting firm BDO predicts that by 2020: Autonomous...